Privacy Policy

This privacy policy (hereinafter: “Privacy Policy“) applies to the manner in which Lior Suchard Ltd. (hereinafter: “the Company“, “we“, “our“, or “us“) collects, receives, uses, and stores personal information (as defined below) about customers and users of the Company’s website: www.liorsuchard.com, including all sub-domains (collectively, the “Website“).

1. Introduction. We recognize the importance of privacy and, as the data controller, are committed to protecting it. This Privacy Policy explains how we manage personal information collected during your visit to the Website and when you receive services from us, as well as the choices you have regarding the collection and use of this information.
   What is personal information? “Information” or “personal information,” as defined under applicable privacy protection laws, refers to information relating to an identified or identifiable individual, including details such as name, identity number, biometric identifier, location data, online identifier, or any data relating to their physical, health, economic, social, or cultural condition.
   
   
2. Consent and Amendment. You are not legally obligated to provide us with your personal information; providing such information is entirely voluntary. However, if you choose not to provide certain information, we may be unable to offer you some or all of our services. For example, booking an event will not be possible without providing the necessary details.
   By using the Website, you agree to the terms of this Privacy Policy and consent to the collection, processing, and sharing of your personal information for the purposes described below. We reserve the right to modify this Privacy Policy at any time, at our sole discretion.
   
   
3. Personal information you provide directly and purposes of use. You may  access general information on the Website without providing personal information. However, we collect personal information from you in the following ways:
   • 3.1. Contact details. When you contact us via an online form on the Website, by email, or by any other means, you may be asked to provide information such as your name, email address, phone number, country of residence, the content of your inquiry, and any files you choose to attach. This information enables us to respond to your inquiry and contact you, including leaving messages if necessary. If you do not provide the required information, we may be unable to process your inquiry or contact you.
   • 3.2. Contact and payment details . When booking events, you will be asked to provide your full name, identity number, email, mobile phone number, payment details, and shipping address (if required). In accordance with PCI standards, we do not store payment details and use them only for processing the transaction. If you do not provide the required details, you will not be able to place an event order.
   • 3.3. Social networks. We use social networks and tools such as WhatsApp and Instagram to provide customer service, respond to inquiries, and improve our services. Any communication with us through these platforms is also subject to the privacy policy and terms of use of the respective social network.
     
     
4. Personal information collected by us that is not provided directly by you and its purposes of use:
   • 4.1. Recorded calls. Calls with us may be recorded for quality control, service management, and legal defense purposes. If you contact us or we contact you by phone, including after you have provided your details on the Website, please note that the call may be recorded and the personal information you provide during the call may be stored for the purposes described in this policy.
   • 4.2. Log files. We may use log files that collect information such as IP address, browser type, date and time stamps, referring/exit pages, filtering actions, clicks, and other data transmitted from your browser. We use this information to analyze trends, manage the Website and system, track user activity, and gather demographic information.
   • 4.3. Cookies and other tracking technologies. We may use “cookies,” anonymous identification files, and other tracking technologies for information security, to provide our services, display personalized content, and improve your user experience. A “cookie” is a small text file used to collect information about activity on the Website, save user preferences, and authenticate users. Some cookies and technologies may collect personal information, such as your IP address.
     Some cookies are operated by third parties, and information collected through them may be transferred to those parties for commercial purposes or for internal purposes related to service improvement. The ability of these third parties to use the information, including in an identifiable manner, depends on whether you have registered for their services and agreed to their privacy terms.
     Most browsers allow you to control cookies, including whether to accept them and how to remove them. You can set most browsers to notify you before accepting a cookie or to block cookies altogether.
   • 4.4. Mobile device data. We may collect limited information from your device for operational purposes, including device type, device identification (ID), date and time stamps of Website use, browser type, browser language, and requested URLs. We may also use location-based technology to collect aggregate statistical data; however, we will not use personal information that can identify you for these purposes.
   • 4.5. Google Analytics and other analytical tools. The Website may use tools such as “Google Analytics” to collect information about Website usage. Google Analytics collects data such as the frequency of user visits, the pages visited, and referring websites. We use this information to maintain and improve the Website and our products. We do not combine information collected via Google Analytics with personally identifiable information. Google’s use and sharing of information collected through Google Analytics is governed by its terms of service (http://www.google.com/analytics/terms/us.html) and privacy policy (http://www.google.com/policies/privacy). You can learn more about how Google collects and processes data at http://www.google.com/policies/privacy/partners. You may opt out of Google Analytics by installing the Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
     
     
5. Purposes for which we collect information
   In addition to the purposes detailed above, we may use personal information collected as described above for the following purposes:
   • 5.1. To provide you with services, including events you have ordered.
   • 5.2. To contact you, including leaving messages.
   • 5.3. To handle your requests and provide responses to inquiries and complaints.
   • 5.4. To improve the Website and its performance.
   • 5.5. To ensure information security on the Website and comply with legal requirements.
   • 5.6. To defend against legal claims or proceedings.
   • 5.7. To send you information, updates, details about shows, and advertisements or marketing content regarding our services to the email address or phone number you provided, or through advertisements displayed on the Website. You may opt out of receiving such information at any time by clicking the unsubscribe link or by sending a removal request to [email protected].
     
     
6. How we share personal information
   Except as described above, we will not share your personal information with third parties except in the following circumstances:
   • 6.1. With service providers acting on our behalf, including business operations providers, electronic mailing system providers, and marketing and advertising content providers;
   • 6.2. With social networks and companies such as Google, Facebook, and LinkedIn for the purpose of displaying marketing and advertising content on their platforms. The use of personal information by these companies is subject to their respective privacy policies;
   • 6.3. If you violate the terms of use or this Privacy Policy, or if you engage in actions through the Website that are contrary to law, or attempt to do so;
   • 6.4. In the event of any dispute, claim, lawsuit, demand, or legal proceeding between you and us;
   • 6.5. If we believe that disclosure is necessary to prevent bodily harm or property damage (to you or a third party) or in connection with an investigation of suspected illegal activity;
   • 6.6. If we are required by law to disclose your personal information, including in response to a court order or a request from a law enforcement or other governmental authority;
   • 6.7. If the Website is sold to a third party, or if we are acquired by or merged with another company.
     
     In certain cases, third parties to whom information is transferred as described above may be located outside your country, including in the USA. You hereby consent to the transfer and storage of your information outside your country, in accordance with legal requirements and for the purposes described above.
     
     
7. Information security. We implement information security systems and procedures on the Website. While these measures reduce the risk of unauthorized access to our systems, they do not provide absolute security. Therefore, although we strive to use reasonable means to protect your personal information, we cannot guarantee that the Website will be completely immune from unauthorized access. If you have any questions about security or confidentiality, please contact us at the email address provided under “Contact.”
   
   
8. Children’s Privacy Use of the Website is not intended for children under the age of 18. If you are under 18, you must obtain the consent of your legal guardian before using the Website. However, there may be instances where minors access the Website and Services through a device they operate, and as a result, we may collect personal information about such minors. In such cases, you, as the legal guardian, hereby confirm your consent to the collection, use, and transfer of the minor’s personal information in accordance with this Privacy Policy.
   
   
9. Your rights, protecting your privacy and contact. Lior Suchard Ltd. is the controller of the database containing the information described in this policy. We respect your right to privacy and are committed to maintaining only necessary, current, and accurate information. You have the right to review personal information we hold about you, and if you find that this information is incorrect, incomplete, unclear, or outdated, you are welcome to contact us with a detailed request to correct or delete such information, in accordance with applicable privacy protection laws. For any questions regarding your privacy or to exercise your rights, please contact us by sending an email to [email protected].

Last updated: September 2025